Prince George's County Department of Parks and Recreation

Online Training

We have put together a series of important trainings for all staff. These trainings are intended to guide employee behavior in the workplace, interaction with other employees and interaction with our patrons and customers. You will need approximately 30 minutes to complete each training.  Some trainings have attachments that are recommended to review prior to starting the training. Please know that not all mobile devices or operating systems work with these online trainings. If you encounter a problem accessing a training, please contact your supervisor so that other arrangements can be made.
Click on the links to access the course. Download and review all required documents as directed.

The training to be completed at this time include:

e-Learning or on-line training is a newer concept in education that has quickly become a standard in the education arena. “the classroom without walls” concept is structured for the convenience of the learner. Learners have flexibility of taking classes from their computers as their schedule permits and they can also review training, at their convenience, to reinforce concepts learned. If this concept of training is new to you we think you will find it simple and easy to maneuver. Parks and Recreation University is proud to offer our employees this state of the art educational tool.
Important: You must review the material and complete the quiz in the same session for the time you spend training to be recorded accurately.
Most courses take about 30 minutes to complete.
Use the following link(s) to go to the training:
Please complete the following mandated training courses. Click on the links to access the course. Download and review all required documents as directed.
ethics

Business Ethics- What Employees Need to Know

Summary: The main objective of this session is to create awareness of ethical issues in business and ensure that you always know the ethical course of action to take on the job.

Duration: 24 minutes

Click here to take the Business Ethics Course
customer service

Customer Service Skills-How We Can All Improve

Summary: Without our customers, we wouldn’t be in business, and none of us would have jobs. That’s why it is important for every employee to develop a customer-oriented focus and always provide excellent service. The main objective of this course is to teach you ways to improve the service you provide to customers.

Duration: 23 minutes

Click here to take the Customer Service Skills Course
safety

New Employee Safety Orientation

Summary: This course will help you understand your role in the company's safety and health program, including security procedures, and safety information. You will be introduced to important tools including our safety newsletters, bulletin boards, labels or material safety data sheets.

Duration: 28 minutes

Click here to take the New Employee Safety Orientation Course
prevent workplace violence

Preventing Workplace Violence- What Employees Need to Know

Summary: This presentation will help you to identify the causes of workplace violence, spot the signs of potential violence, follow required security procedures, respond effectively to violent acts, and recognize and respond to terrorist threats.

Duration: 23 minutes

Click here to take the Preventing Workplace Violence What Employees Need to Know Course
sexual harassment

Sexual Harassment - What Employees Need to Know

Summary: This course will inform you about sexual harassment in the hope that awareness will help lead to the prevention of such harassment. By the end of this session, you will be able to recognize sexual harassment, differentiate between the two main kinds of harassment, understand and follow company policy, and report incidents and cooperate in investigations.

Duration: 17 minutes

Click here to take the Sexual Harassment-What Employees Need to Know Course
Substance Abuse in the Workplace

Substance Abuse in the Workplace - What Employees Need to Know

Summary: The main objective of this course is to teach you the impact of substance abuse in the workplace and to suggest ways to help deal with this serious problem. By the time this session is over, you should be able to comprehend the harmful impact of substance abuse in the workplace, understand the requirements of the law, identify the ways in which alcohol and drugs impair job performance, recognize signs of substance abuse.

Duration: 21 minutes

Click here to take the Substance Abuse in the Workplace-What Employees Need to Know Course

Workplace Harassment – What Employees Need to Know

There are many forms of harassment—all of them against the law. This session will discuss the kind of harassment that arises from the diversity of the American workforce. It covers harassment on the job because of a person’s race, color, religion, or national or ethnic origin.

Duration: 23 minutes.


Workplace Harassment

Workplace Harassment - What Employees Need to Know

Summary: There are many forms of harassment—all of them against the law. This session will discuss the kind of harassment that arises from the diversity of the American workforce. It covers harassment on the job because of a person’s race, color, religion, or national or ethnic origin.

Duration: 23 minutes

Click here to take the Workplace Harassment- What Employees Need to Know Course
Workplace Security for Employees

Workplace Security for Employees

Summary: The main objective of this session is to make you aware of security risks and what you can do to help prevent security breaches.

Duration: 19 minutes

Click here to take the Workplace Security for Employees Course